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Case Study

Yamaha’s ADECIA solution brings intelligent meeting audio to The Openwork Partnership

31/10/2022

Four Yamaha ADECIA intelligent audio solutions have been installed at the offices of The Openwork Partnership in Swindon, UK, helping the staff at this major financial advice company to enjoy all the benefits of the most flexible, hybrid working.

The Openwork Partnership has over 4200 financial advisers and 600 support staff. The company’s structure means that hybrid working was already important before the COVID-19 pandemic and when it moved into its new premises at Auckland House in Swindon, it refurbished the spaces to include the very latest workplace technology.

Audiologic demonstrated the ADECIA solution to their client, Visually Connected, and trained them on its use, assisting them in early designs and deployment, until they were confident to run at their standard.

“The idea was to create a pleasant, user-friendly environment, including various zones of open plan hot desking, drop in areas and meeting spaces. It was designed to bring a new concept of working environment to staff in the financial advice sector,” says Sussi Murphy, CEO of workplace technology specialists Visually Connected Worldwide.

“The goal was to deliver top-quality video conferencing, while retaining a simple user experience. For the audio solution we worked with the Application Team at Audiologic. With the ADECIA solution from Yamaha being new to the market, we went through a process of remote demonstrations with Audiologic and the client as a proof-of-concept exercise, which ultimately led to the installation.” says Sussi Murphy, CEO of workplace technology specialists Visually Connected Worldwide.

Ben Spurgeon, Senior Technical Manager at Audiologic adds: “Both the use case scenarios and room requirements for this project were perfect for the ADECIA family of products. The ease of deployment, paired with top quality audio performance, meant that rooms could be commissioned in quick succession. We’ve had great success with our remote demos of the ADECIA products and were very happy to see Visually Connected Worldwide pushing forward with this solution.”

Four Yamaha ADECIA solutions were installed in separate meeting rooms, across nine spaces, each comprising an RM-CG dynamic beamforming ceiling array microphone, an RM-CR conference processor and an SWP2311P-10G PoE+ switch, with Audiologic providing remote support.

Thanks to the RM-CG microphones, Yamaha’s Human Voice Activity Detection technology and advanced noise reduction algorithms, ADECIA has given staff freedom to move around in meetings, clearly picking up individual voices, even when more than one person is speaking, as well as overcoming air conditioning noise.

“What we have delivered is the technology for a ‘next generation office’; great quality and highly usable for external communication, which is as reliable and stress-free for the customer as possible,” says Sussi. “With ADECIA, we discovered that you can make a complex, high quality installation for remote meeting sound more easily than with alternative solutions.

James Sansom, Head of Programme Delivery at The Openwork Partnership, comments: “We are very happy with the sound and the way Visually Connected Worldwide and Yamaha work. This project demonstrates how different communication technologies can be used to deliver intelligent solutions and support to clients in the finance market.”

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